Refund policy

Returns/Exchanges
  • Returns must be requested within 7 days
  • Customer provides return shipping
  • Final sale items: Original Art (there are no exchanges/returns after item has shipped)

You can always contact us with any questions at lavenderleilaniart@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.


Exchanges
We do not offer returns/exchanges on Original Art.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.